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INDUSTRIAL and COMMERCIAL LIMITED WARRANTY
We warrant to the original consumer purchaser or lessee that our gasoline and electric Industrial and Commercial vehicles as well as our gasoline and electric passenger vehicles used in an industrial or commercial application / environment will be free from defects in factory materials and workmanship under normal use and service for the period stated below from date of sale subject to the terms and provisions contained herein.
1. 12 MONTHS - PARTS AND LABOR ON COMPONENTS:
Columbia ParCar Corp. ( Columbia ) warrants parts and labor to repair defective components both on gasoline and electric Industrial and Commercial vehicles for twelve (12) months from date of purchase, subject to the following terms and conditions.
2. EXCLUDED COMPONENTS:
Batteries for electric vehicles, battery chargers, and tires are excluded from this warranty as they are warranted by their respective manufacturers. Your authorized Columbia dealer will assist in processing these warranties, if necessary. Consequential damage caused by defective batteries, battery chargers, or tires are also excluded from this warranty.
3. ADDITIONAL CONDITIONS:
Columbia will warrant all Columbia replacement parts provided under this warranty. All Columbia parts replaced under warranty become the property of Columbia and, if requested by Columbia, must be returned to the factory for inspection.
(a) Any other expense incurred in obtaining warranty repairs, including transportation and labor, are the responsibility of the purchaser, unless otherwise stated in this warranty.
(b) To qualify for warranty coverage, you and the selling dealer must complete the warranty registration form and return it to us within ten (10) days after purchase or lease. If this form is not on file with Columbia , purchaser must provide proof of date of purchase with any warranty claim.
(c) To obtain warranty service, you must return your vehicle during the warranty period to any authorized Columbia vehicle repair facility. Dealers are able to provide service during their normal business hours and within a reasonable time. Further information regarding warranty service may be obtained from Columbia by writing our Customer Service Department, Columbia ParCar Corp., 1115 Commercial Ave. P.O. Box 30 , Reedsburg , WI 53959.
(d) Any subsequent changes in vehicle design and equipment shall not apply to vehicles previously manufactured or purchased.
4. THIS WARRANTY SHALL NOT APPLY TO DAMAGE OR COST CAUSED BY:
(a) Failure to operate, maintain and service vehicle, as specified in the applicable Owner's Manual.
(b) Abuse, misuse, neglect, accident, collision and operation at other than specified design speed or rated capacity.
(c) Alteration or repair outside of factory specifications.
(d) Use of components, including oil or batteries, not specified in the applicable Owner's Manual, or avoidable with the proper use of specified Columbia components, including oil or batteries.
(e) Fading, deterioration or weathering of seats, fabric enclosures, floormats, bag racks, bag straps, body parts, paint or chrome caused by ordinary wear and tear or exposure.
(f) Charges incurred to transport any vehicle to and from an authorized dealer for warranty service. Travel charges incurred by an authorized dealer to or from the vehicle location to perform warranty service.
5. WARRANTY DOES NOT APPLY TO:
Normal maintenance shown in the Owner's Manual which the purchaser is expected to perform including, but not limited to, brake adjustment, battery maintenance (cleaning, maintaining proper fluid levels and battery charge), lubricant replacement in differential assemblies, tune up components, filters, belts, brake shoes and spark plugs.
6. USE OF NON-GENUINE PARTS:
Columbia dealers are independently owned and operated, and may sell products other than those provided by Columbia . Therefore, you should understand that COLUMBIA IS NOT, AND CANNOT, BE RESPONSIBLE FOR THE QUALITY, SUITABILITY OR SAFETY OF ANY NON-GENUINE COLUMBIA PART, ACCESSORY OR DESIGN MODIFICATION, INCLUDING LABOR, WHICH MAY BE SOLD AND/OR INSTALLED BY DEALERS OR DAMAGE CAUSED THEREBY.
7. SOLE REMEDY, NO OTHER WARRANTY:
The purchaser and Columbia expressly agree that the remedy of replacement or repair of the defective vehicle or component thereof, is the exclusive and sole remedy of the purchaser.
Columbia makes no other representation or warranty of any kind, and no representative, employee, distributor or dealer of Columbia has the authority to make or imply any representation, promise or agreement which in any way varies from the terms of this warranty.
THERE ARE NO OTHER EXPRESS WARRANTIES ON YOUR VEHICLE BEYOND THOSE SET FORTH HEREIN AND NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS. TO THE FULLEST EXTENT ALLOWED BY LAW, COLUMBIA AND ITS DEALERS SHALL NOT BE LIABLE FOR LOSS OF USE, INCONVIENCE, LOST TIME, COMERCIAL LOSS OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES OR ECOMOMIC LOSS.
9. VEHICLES SOLD OUTSIDE OF THE UNITED STATES:
In the case of vehicles sold outside the U.S.A. , defective parts must be returned to the selling dealer and transportation charges prepaid by the purchaser. The dealer will then replace all parts which his inspection shall show to be defective under the warranty. Columbia assumes no liability for the dealer's labor charges, if any, or any other expenses. For further information concerning export, please contact Columbia ParCar Corp., 1115 Commercial Ave. P.O. Box 30 , Reedsburg , WI 53959 U.S.A. Attn: Customer Service Department, (608) 524-8888. TELEFAX (608) 524-8380.
10. STATE SPECIFIC RIGHTS:
Some states do not allow the exclusion or limitation of incidental, consequential or other damages, or limitation on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
PASSENGER VEHICLE LIMITED WARRANTY
We warrant to the original consumer purchaser or lessee that our Passenger Vehicle will be free from defects in factory materials and workmanship under normal use and service as a low speed vehicle in a non-commercial application for the period stated below from date of purchase subject to the terms, provisions and exclusions contained herein.
1. LIFETIME - FRAME:
A lifetime vehicle warranty on the frame. Damage due to rust and corrosion is specifically excluded.
2. 5 YEARS - RHINO-TUFFSM FRONT BODY AND CONSOLE: A five (5) year vehicle warranty of the Rhino-Tuff front body and console. Damage due to accident or collision is specifically excluded.
3. 12 MONTHS - PARTS AND LABOR ON COMPONENTS:
Columbia ParCar Corp. ( Columbia ) warrants parts and labor to repair defective components for twelve (12) months from date of purchase, subject to the following terms and conditions.
4. EXCLUDED COMPONENTS:
Batteries and tires are excluded from this warranty as they are warranted by their respective manufacturers. Your authorized Columbia dealer will assist in processing these warranties, if necessary. Consequential damage caused by defective batteries or tires are also excluded from this warranty.
5. ADDITIONAL CONDITIONS:
Columbia will warrant all Columbia replacement parts provided under this warranty. All Columbia parts replaced under warranty become the property of Columbia and, if requested by Columbia, must be returned to the factory for inspection.
(a) Any other expense incurred in obtaining warranty repairs, including transportation and labor, are the responsibility of the purchaser, unless otherwise stated in this warranty.
(b) To qualify for warranty coverage, you and the selling dealer must complete the warranty registration form and return it to us within ten (10) days after purchase or lease. If this form is not on file with Columbia , purchaser must provide proof of date of purchase with any warranty claim.
(c) To obtain warranty service, you must return your vehicle during the warranty period to any authorized Columbia vehicle repair facility. Dealers are able to provide service during their normal business hours and within a reasonable time. Further information regarding warranty service may be obtained from Columbia by writing our Customer Service Department, Columbia ParCar Corp., 1115 Commercial Ave. P.O. Box 30 , Reedsburg , WI 53959.
(d) Any subsequent changes in vehicle design and equipment shall not apply to vehicles previously manufactured or purchased.
6. THIS WARRANTY SHALL NOT APPLY TO DAMAGE OR COST CAUSED BY:
(a) Failure to operate, maintain and service vehicle, as specified in the applicable Owner's Manual.
(b) Abuse, misuse, neglect, accident, collision and operation at other than specified design speed or rated capacity.
(c) Alteration or repair outside of factory specifications.
(d) Use of components, including oil or batteries, not specified in the applicable Owner's Manual, or avoidable with the proper use of specified Columbia components, including oil or batteries.
(e) Fading, deterioration or weathering of seats, fabric enclosures, floormats, bag racks, bag straps, body parts, paint or chrome caused by ordinary wear and tear or exposure.
(f) Charges incurred to transport any vehicle to and from an authorized dealer for warranty service. Travel charges incurred by an authorized dealer to or from the vehicle location to perform warranty service.
7. WARRANTY DOES NOT APPLY TO:
Normal maintenance shown in the Owner's Manual which the purchaser is expected to perform including, but not limited to, brake adjustment, battery maintenance (cleaning, maintaining proper fluid levels and battery charge), lubricant replacement in differential assemblies, tune up components and brake shoes is not covered by this warranty.
8. USE OF NON-GENUINE PARTS:
Columbia dealers are independently owned and operated, and may sell products other than those provided by Columbia . Therefore, you should understand that COLUMBIA IS NOT, AND CANNOT, BE RESPONSIBLE FOR THE QUALITY, SUITABILITY OR SAFETY OF ANY NON-GENUINE COLUMBIA PART, ACCESSORY OR DESIGN MODIFICATION, INCLUDING LABOR, WHICH MAY BE SOLD AND/OR INSTALLED BY DEALERS OR DAMAGE CAUSED THEREBY.
9. SOLE REMEDY, NO OTHER WARRANTY:
The purchaser and Columbia expressly agree that the remedy of replacement or repair of the defective vehicle or component thereof, is the exclusive and sole remedy of the purchaser.
Columbia makes no other representation or warranty of any kind, and no representative, employee, distributor or dealer of Columbia has the authority to make or imply any representation, promise or agreement which in any way varies from the terms of this warranty.
THERE ARE NO OTHER EXPRESS WARRANTIES ON YOUR VEHICLE BEYOND THOSE SET FORTH HEREIN AND NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS. TO THE FULLEST EXTENT ALLOWED BY LAW, COLUMBIA AND ITS DEALERS SHALL NOT BE LIABLE FOR LOSS OF USE, INCONVIENCE, LOST TIME, COMERCIAL LOSS OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES OR ECOMOMIC LOSS.
10. VEHICLES SOLD OUTSIDE OF THE UNITED STATES:
In the case of vehicles sold outside the U.S.A. , defective parts must be returned to the selling dealer and transportation charges prepaid by the purchaser. The dealer will then replace all parts which his inspection shall show to be defective under the warranty. Columbia assumes no liability for the dealer's labor charges, if any, or any other expenses. For further information concerning export, please contact Columbia ParCar Corp., 1115 Commercial Ave. P.O. Box 30 , Reedsburg , WI 53959 U.S.A. Attn: Customer Service Department, (608) 524-8888. TELEFAX (608) 524-8380.
11. STATE SPECIFIC RIGHTS:
Some states do not allow the exclusion or limitation of incidental, consequential or other damages, or limitation on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
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1. COLUMBIA ParCar CORP. WARRANTY POLICY
A New Vehicle Warranty Policy Statement (see pages X-2 thru X-4) is included with each OWNER MANUAL. An important requirement is terms of the warranty must be explained to the customer at the time of sale. Do this in a language the customer understands, covering each warranty item.
A complete customer understanding of warranty coverage is an important positive customer relations tool.
It shows the customer that you have the knowledge and understanding to respond to their needs should a problem arise. Following warranty provisions will help educate the customer.
MAGNUSON-MOSS WARRANTY ACT
In 1975, with the passage of the Magnuson-Moss Warranty Act (Public Law 93-637), Congress gave the Federal Trade Commission authority to propose rules which encourage both Manufacturers and Distributors/Dealers to improve consumer warranty understanding. Two of these rules, or provisions, became effective January 1, 1977, and are described as follows:
Disclosure of Written Consumer Product Terms and Conditions:
The first provision governs the content and manner in which the warranties are written. As required, each warranty supplied by Columbia ParCar specifies the type of warranty given, the duration of the warranty, what the warrantor will or will not do, and any limitations of implied warranty. Simple language more easily understood by the consumer is also required.
Pre-Sale Availability of Warranty Terms.
The second provision requires two things: First, COLUMBIA ParCar Corp. as well as you, the COLUMBIA ParCar Corp. Distributor/Dealer, make the terms of the warranties available for review by the prospective customer. Secondly, a copy of the appropriate warranty accompanies each warranted product upon purchase. COLUMBIA ParCar Corp. is required to provide the necessary warranty information and you are responsible for making this information available to the consumer.
Review the OWNERS MANUAL with the customer. Explain the maintenance responsibilities for the vehicle, regular service checkups, and battery charging. Make sure he/she understands the warranty may be void if the vehicle is found to be abused, altered, or lacks required maintenance. It is imperative vehicles be registered using the Vehicle Registration Card upon FIRST USE, SALE , or LEASE, to receive warranty credit. Please follow the Manual carefully, so claims can be processed accurately and efficiently.
COLUMBIA ParCar CORP. RESERVES THE RIGHT TO ACCEPT OR REJECT ANY OR ALL
CLAIMS, AND THE DECISION OF COLUMBIA ParCar CORP. WILL BE CONSIDERED FINAL.
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2. DEFINITIONS
2.1 "COLUMBIA ParCar" is COLUMBIA ParCar Corp., 1115 Commercial Avenue , Reedsburg , WI 53959
2.2 "Distributor" or "Dealer" means the authorized COLUMBIA ParCar Distributor/Dealer. 2.3 "COLUMBIA ParCar Parts" means parts for COLUMBIA ParCars which are manufactured by or for COLUMBIA ParCar Corp. and title to which passes through Distributor/Dealer.
2.4 "COLUMBIA ParCar Accessories" means accessories and options for COLUMBIA ParCars which are manufactured by or for COLUMBIA ParCar Corp. and title to which passes through Distributor/Dealer.
3. NEW VEHICLE LIMITED WARRANTY
This warranty is limited to COLUMBIA ParCar vehicles distributed by COLUMBIA ParCar Corp., 1115 Commercial Avenue, Reedsburg, WI 53959, and sold by COLUMBIA ParCar Corp. or its authorized COLUMBIA ParCar Distributors/Dealers. This warranty is given by COLUMBIA ParCar to the first retail purchaser only, and is not transferable to subsequent owners.
4. COLUMBIA ParCar GASOLINE-POWERED VEHICLE BATTERY LIMITED WARRANTY
We warrant, to the original consumer purchaser or lessee only, the battery furnished with any of our new gasoline-powered vehicles will be free from defects in materials and workmanship for a period of six (6) months from date of vehicle registration as follows:
4.1 FREE REPLACEMENT
4.1.1 Subject to the conditions below, any battery that becomes unserviceable (DEFECTIVE) due to defects in materials or workmanship under normal use conditions within six (6) months after the vehicle registration date will be replaced to the original vehicle owner or lessee by any authorized COLUMBIA ParCar Corp. Distributor/Dealer at the Dealer's place of business.
4.1.2 The replacement battery will be the same, or comparable to, the original as determined by the Distributor/Dealer and COLUMBIA ParCar.
4.2 CONDITIONS
4.2.1 The six (6) month warranty is in effect only if the vehicle is registered to the original consumer purchaser or lessee within six (6) months of the factory shipping date as listed on the COLUMBIA ParCar Corp. load manifest to the purchasing Distributor/Dealer. Where the original consumer purchase or lease occurs later than six (6) months after the factory shipping date, the length of this warranty shall be reduced by the amount of time that elapses after six (6) months from shipping date and before vehicle registration.
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